How do I schedule a counseling appointment?

We will first have a brief phone consultation to discuss what brings you to counseling. You can coordinate this through my contact form at the bottom of the page, email me at beckie@glendoracounseling.com or you can call me at 626-665-9174.

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What is your availability?

I am in the office Monday - Thursday. I have no evening or weekend sessions available at this time. Please contact me for availability. I offer both in-person and virtual sessions to accommodate tricky schedules. 

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What is your rate for counseling sessions?

My rate for a standard 50-minute session is $140. I offer longer sessions (100 minutes for $280) when appropriate and based on availability. Payment is required at the end of each session. I accept all major credit cards, checks and cash (please have correct change).

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Do you take insurance?

It is possible for your sessions to be partially covered by your personal insurance under your "out-of-network" benefits. If you would like to use your insurance for your counseling sessions, I can provide you with a Statement for Reimbursement (also called a Superbill) for you to submit directly to your insurance company for reimbursement. Please keep in mind that in order to use your insurance, I will have to assign you a mental health diagnosis that will become part of your permanent medical record.

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Some insurance companies do not provide coverage for counseling/therapy, so be sure to contact your insurance provider to ask if you have "out-of-network" coverage for counseling sessions and the rate or percentage that they will cover. 

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I am not contracted with Medicare or Medicaid.

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Right to a Good Faith Estimate

You have the right to receive a “Good Faith Estimate” explaining how much your medical and mental health care will cost. Under the law, health care providers need to give patients who don’t have insurance or who are not using insurance an estimate of the expected charges for medical services, including psychotherapy services.

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You have the right to receive a Good Faith Estimate for the total expected cost of any non-emergency healthcare services, including psychotherapy services. You can ask your health care provider, and any other provider you choose, for a Good Faith Estimate before you schedule a service.

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If you receive a bill that is at least $400 more than your Good Faith Estimate, you can dispute the bill. Make sure to save a copy or picture of your Good Faith Estimate.

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For questions or more information about your right to a Good Faith Estimate, visit www.cms.gov/nosurprises. 

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Privacy Practices

Notice of Privacy Practices (NPP)

 

**Effective Date: January 1, 2026**

 

This Notice describes how your medical and mental health information may be used and disclosed, how your privacy is protected, and how you can access your information. Please read it carefully.

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1. Overview of Your Rights

 

You have the right to:

 

* Receive this Notice describing how your information is used and disclosed.

* Request restrictions on certain uses or disclosures.

* Request confidential communication methods.

* Access and request a copy of your health information.

* Request amendments to your records.

* Obtain an accounting of disclosures.

* File a complaint if you believe your privacy rights have been violated.

* Receive a notification if a breach of your unsecured health information occurs.

 

2. How I May Use or Disclose Your Information

 

I may use or disclose your Protected Health Information (PHI) for the following:

 

Treatment

 

To coordinate care with other healthcare providers involved in your care.

 

Payment

 

To obtain payment for services, including contacting your insurer (if applicable). If you choose to self-pay and request that a service not be disclosed to your insurance, I will honor that request.

 

Healthcare Operations

 

For practice management, quality improvement, supervision, licensing, accreditation, audits, or compliance.

 

As Required by Law

 

I may disclose information when legally required (e.g., court orders, mandated reporting of child/elder abuse, serious risk of harm).

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3. Special Protections for Substance Use Disorder (SUD) Records (42 CFR Part 2)

 

If I receive any records protected under **42 CFR Part 2** from a federally assisted Substance Use Disorder (SUD) treatment program, I must protect those records with heightened confidentiality according to federal law.

 

These records cannot be disclosed without your written permission except in very specific situations (medical emergencies, mandated reporting, court orders that meet strict criteria).

 

Your NPP must include:

 

* A description of how SUD records may be used to coordinate your care.

* A statement that SUD records generally **cannot** be used in legal proceedings without your written consent or a special court order.

* Notification that redisclosure of SUD information is prohibited unless expressly allowed under federal rules.

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4. Your Rights Regarding SUD Records

 

You have the right to:

 

* Know when a Part 2 SUD program has provided records to this practice.

* Provide or revoke written consent for the release of SUD-related information.

* File a complaint with the U.S. Department of Health and Human Services (HHS) if your SUD privacy rights are violated.

 

5. California Privacy Regulations (Effective 2026)

 

California law provides additional privacy protections, including rules related to:

 

Personal Information Sharing

 

If personal information is shared with third-party service providers (e.g., billing platforms, EHR vendors), these entities must comply with strict privacy and confidentiality standards.

 

Data Minimization and Purpose Limitation

 

Only the minimum necessary data will be collected or shared to perform required healthcare functions.

 

Client Access Rights

 

You may request:

 

* The categories of personal information collected.

* The purposes for which it is used.

* A list of third-party entities (business associates) who may receive your information.

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6. Uses and Disclosures Requiring Authorization

 

Your written authorization is required for:

 

* Psychotherapy notes (separate from your clinical record).

* Marketing or sale of your information.

* Most non-treatment-related disclosures.

* Release of SUD records governed by 42 CFR Part 2.

 

You may revoke authorization at any time by submitting written notice.

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7. Your Rights to Restrict Insurance Disclosure

 

If you pay **out of pocket in full**, you may request that I **do not disclose information to your health insurance** for that service. This restriction will be honored unless disclosure is required by law.

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8. Your Right to Access and Amendment

 

You may:

 

* Inspect or receive a copy of your records.

* Request corrections if information is incomplete or inaccurate.

 

Requests must be submitted in writing.

 

9. Confidential Communications

 

You may request that I contact you in a specific way (e.g., phone, email, mail) or at a specific location. Reasonable requests will be accommodated.

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10. Complaints

 

If you believe your privacy rights have been violated, you may file a complaint with:

 

*U.S. Department of Health and Human Services (HHS)**

*California Privacy Protection Agency (CPPA)** for state data-privacy concerns

 

You will not be penalized for filing a complaint.

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11. Changes to This Notice

 

I may update this Notice at any time. Updated versions will be posted in the office and on the practice website. Changes will apply to all PHI I maintain, including information about services received before the revision.